No PatientCo, I did not enjoy paying my medical bills through your system. I have no intention of recommending your bill payment system to my family. Why is this even asked?
It's still useless. You don't choose the payment processor of your doctor, and you certainly do not recommend it to anybody.
They should be asking doctors. And if they want your point of view, they should ask something minimally reasonable (like, did you have any problem using it?), not some crazy hypothetical.
Assuming they gave a shit, that survey response would have been useful to the practice.