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by 29athrowaway 1639 days ago
DoorDash is a good idea in principle, but it's poorly executed. Among their competitors, Grubhub is superior in every way.

The reasons I dislike DoorDash and stopped using it:

- It has frequent outages.

- Has been the subject of controversies regarding tips.

- Does not have live customer support. They get back to you in 3 days.

Grubhub has none of the issues above, and they are always on top of orders.

Amazon Restaurants was another yet superior competitor to DoorDash but was discontinued as a service.

I have no affiliation to any of these companies, just talking from the perspective of a user.

1 comments

Whichever app you are using, you are only considering how it affects you. This is natural, and not a judgment. Rarely does the user consider how it affects the restaurants themselves. I have yet to read a positive experience for the restaurants.