[hellisothers]

I once worked at a company that mandated everybody do help desk one day a month for a similar reason. Everybody thought it was a good idea including me. There was a 5 month span when I was working 10-12h days (yes it was a startup and I was young and dumb) to get something shipped. By the 3rd time of having to take a day to work help desk I was furious that on the one hand I was expected to work myself bald to ship a product but on the other they felt it was a good use of my time to take a whole day off the project every month. After this and a couple other incidences we stopped requiring it. This is to say there are certainly some upsides but there are also morale downsides.

[bravetraveler]

I feel it has good intentions, but the realities just don't line up in my mind. Admittedly super negative outlook

The CEOs and executives that actually decide what the product IS will most likely either feign participation, or keep 'rearranging deck chairs on the Titanic'

The leagues of engineers and other relatively disconnected workers being encouraged to do this won't collectively Do Better.

They'll keep trying to keep their heads above water in their sprints/what-have-you, while a vague entity sets the direction