|
|
|
|
|
by b9a2cab5
1632 days ago
|
|
The latter is a negotiation tactic given in "Never Split the Difference". Essentially communicating over text/email allows you to carefully think about your words, whereas over a call or video call you can read tone of voice, body language, etc. and throw people off balance and reveal info. |
|
So I definitely think phones are used because it allows the rules to be bent in a multitude of ways with a lower risk of consequence.
Plus it’s easier to pressure people when you’re on the phone than it is when they’re emailing.