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by czhu12 1640 days ago
I think thats fair, but thats also becomes a truism since no one sets out to over-architect things. My biggest annoyance with this series of posts that show up every few days on HN is just how disconnected they are from the actual challenges of software that people use on a daily basis.

The number of support tickets that I've seen in the past from users who:

Weren't able to see a button dead center on the page without adding a bit of animation

Didn't realize there was a form error above without an auto-scroll.

Help text that needed to be contextual so as to not overwhelm the user.

Dropdowns that are too unwieldy to navigate without a typeahead.

etc etc

All these require adding more javascript, more css, and more complexity to solve, but it would be ludicrous to say that 50% of users should just not use the service because we need to keep the code clean.