[lotsofpulp]

I switched all the old people in my family to iOS/macOS almost 8 years ago or so, and tech support time went down to zero.

Troubleshooting is usually just turn it off and on or take it to Apple store and get it fixed or get a new one. The new screen sharing feature is nice too because now you can show them where items in the menus are and whatnot.

[Turing_Machine]

Almost all of my close family is on Apple as well.

For the others, unless they're really close or really desperate, I tell them that I haven't used Windows in many years (which is pretty much true, other than testing sites and so on to make sure they work in Windows browsers), so I can't really give them good advice.

There's one relative that uses Linux, but he doesn't generally need my help. Heh.