[fluster]

Does anybody have advice for dealing with oncall (for all the software people out there)? My issues are light as they go, and I’m pretty productive for things with timeframes longer than a week, but managing a ticket queue is just brutal, and basically impossible once I end up with pager-induced sleep deprivation. Long-term I think I just need a job that doesn’t involve a lot of ticket management, but switching isn’t an option at the moment, and I need to find something to reduce the amount of slack other people have to pick up.

[stephenboyd]

Oncall shifts shouldn't be so burdensome, even for neurotypical people. That sounds like a real systemic problem. What is happening that regularly requires all the emergency tickets?

[xyzzy_plugh]

I agree with sibling comment, the environment sounds bad. If you need to chat with someone about it let me know, I'm happy to talk through things.

Unrelated, I actually love oncall work. If I get woken for something pointlessly, I fix it immediately. I'm a night person by nature, so staying up until 3am fixing a but and the sleeping during the day feels great. It's a constant stream of shiny things to chase and fix.