[pablodavila]

I made a purchase with my MIL's credit card on my account. It got blocked because of the name mismatch and they asked for bank statement for proof. The card got stolen in the meantime, my MIL lost the last bank statement for that card and she didn't have access to online banking.

They said they couldn't do anything unless I submitted the bank statement with the CC number. I told them to just delete all the cards from my account but that wasn't an option either.

That was around 5 years ago and I still don't have access to that account and I'm expecting to never be able to get in again.