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by sdoering 1641 days ago
So you receive two clear and (at least to me as a non native speaker) straight emails aboit being not compliant. Looks like you changed the title after the first one to something that also was non compliant.

I actually can't see any reason to side with you on this matter. This is so clear cut. The mails, the documentation and the fact that Google warned in both cases. You already compounded two strikes and now complain about the third.

2 comments

Apologies for not sharing earlier these details. I use a separate account for my google dev console, which I do not check frequently. I was traveling internationally from Nov 5 to Dev 6. So, so did not check emails in that a/c at all during that time. So, all of this happened in my absence. I did not get a chance to do anything. Imagine, coming back and find your home all destroyed, so yeah, that happened. Someone might say - it's my personal situation, but still. Hopefully, someone else might learn from my experience. In retrospect when I look back, I could have setup an email fwding in my dev account.

About 5-6 months ago, they raised an compliance issue about an image on my game's page. It was sudden and out of nowhere. The image was about a fighting image. I was not sure what's wrong, but I still removed it. Shortly, they again raised a concern about some keywords. I removed those also. But, this time I was not around, so did not get an opportunity.

I shared all of that in an appear to Google, but no effect :-(

Could not edit my earlier comment where I made couple of typos. Sorry about that.

1. About 5-6 months ago, they raised a* compliance issue about an image on my game's page

2. I shared all of that in an appeal* to Google, but no effect