Hacker News new | ask | show | jobs
by bps4484 1636 days ago
My response to "Oh, I can implement this in 5 minutes" is always "but will you support it?"

I think this is the hardest thing about moving from a startup to a more mature company (either through growth and age or acquisition); you have to move your mindset from building to supporting. Building is fun and creative, supporting can be tedious and soul sucking (but needed!). It's a huge, and legitimate, reason why large companies slow down (either to support, or to consider support in the build process).

2 comments

And it's not just large companies that slow down, either. I work for a very small organization (three developers) that's been around for 10 years. We'd love to spend more time building new stuff, but we've got 10 years' worth of old code to support. We don't have bureaucracy getting in the way, but we still can't move as fast as new startups.
I've only ever worked at small companies, but have a few friends that work at larger ones.

And I always bust up laughing reading their stories about trying to avoid adding even more code under their support umbrella. One person wrote a useful tool for fun, it got passed around and all of a sudden an unrelated team from halfway around the world started asking him for features.

It's definitely a mindset I'm not used to.