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by jeffbee 1642 days ago
Your beef would be with the retailer, not with Google. It is the retailer who makes the implied warranty of suitability for purpose, not the manufacturer (who also, in this case, is not Google).
2 comments

Google just told me "OnHub regularly updates its software with the newest features, so it never stops working well." (emphasis added)

Google presumably financially benefits from me buying it's products.

I'd be shocked if there wasn't a valid fraud claim here (assuming I had recently purchased a device without being aware of the end of support).

This isn't just a question of warranty, it's a question of lying for financial benefit.

That's not accurate, at least in the United States. Product warranties are issued by manufacturers, and Google's pages for TP-Link[1] and Asus[2] confirm this.

The manufacturer warranty is 2 years for both the TP-Link[3] and Asus[4] OnHub models.

If there were a class action, it would be against TP-Link and Asus. These manufacturers would then take the losses into consideration before collaborating with Google in the future.

[1] https://support.google.com/product-documentation/answer/6279...

[2] https://support.google.com/product-documentation/answer/6314...

[3] https://www.bestbuy.com/site/tp-link-google-onhub-ac1900-dua...

[4] https://www.bestbuy.com/site/asus-onhub-wireless-ac-router-w...

Those are not implied warrantees. Please read https://en.wikipedia.org/wiki/Implied_warranty
Yes, maufacturer warranties are not implied warranties. They are explicit promises from the manufacturer to repair or replace products that fall below certain standards within a period of time.

For example, the TP-Link limited warranty explicitly identifies TP-Link USA Corp. as the warrantor:

> TP-Link USA Corp. (“TP-Link USA”) provides a limited warranty on all eligible TP-Link products purchased in the United States.

https://www.tp-link.com/us/support/replacement-warranty/