[tayo42]

> and I feel bad for interviews I've given where I was distracted

I had this happen, i had his resume up on my screen for the interview and i was taking notes and suddenly i got a message that there was some big production issue i had to help with, so yeah i couldn't focus on the interview. I still feel bad about that

[ryanbrunner]

I've had this, and it's honestly just better to duck out, apologize and reschedule the interview. If you're worried about candidate experience make sure to get back to them within an hour or two - if the production issue takes much longer than that you've probably blown your chances anyway just by virtue of giving the impression that multiple hour production issues happen with any regularity.