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by byron4242 1650 days ago
It's a widespread practice that companies provide laptops to contractors to compartmentalize the way they interact with the company's IT. But I'm really quite opposed to it.

At one point I had 3 sets of machines: Two different 14" laptops from two different clients and my own machines. At some point you simply run out of space on your desk and end up constantly either working on screens that are too small (14" really isn't enough to be productive), or plugging laptops in to and out of screens as you're context-switching. Carrying three laptops with you when you're travelling if you anticipate having to work for both clients during that timeframe is also not exactly my definition of great fun. And you end up duplicating a lot of effort around managing that IT, like tweaking settings the way you like them etc.

The argument "we own this laptop, so we can do with it whatever we want, including spying on you" is just not valid. They're either doing things that I'm okay with, in which case I'm okay doing it on my own hardware. Or they're doing things I'm opposed to, in which case I'm opposed to it no matter who owns the hardware.

Also: In many European countries, authorities are clamping down hard on practices whereby companies pass people off as contractors who really are employees. They usually work off of lists of criteria of what makes an employee, and if you fit too many of those criteria while, on paper, passing yourself off as a contractor, then you and your client can be in for a world of pain. One of the criteria that makes you look more like a contractor and less like an employee to the government is providing your own facilities like the computer you work with.

And, last but not least, it's just not a good way of dealing with the planet's resources.

6 comments

I think there are absolutely a list of things that I don't want the company doing on my hardware, but I'm okay with on their hardware.

Off the top of my head, remote wipes/resets make sense. Frankly, I prefer the company has that option, just in case I lose my work laptop. Encryption should cover it, but I'll take the backup.

Compliance agents also have a legitimate reason to exist, but I don't want them on my personal PC. Some places maintain lists of allowed software (I think in part so they can track/inventory them for compliance stuff). I respect that they have the right to restrict what I install on my work laptop, but I reserve the right to install whatever I please on my own computer.

It would also not be insane for a company to do automated backups of company laptops to company servers. You want a way for Joe in marketing to get his data back when his cat pees on his laptop. I do not want all my personal documents on company servers.

This is really the thing people miss. It's a company laptop first and foremost and the right to privacy goes away.

The amount of compromising content we've seen and or found on investigations is mind blowing. No one needs that on a work computer. Keep your private life private from your employer.

The OP was about a contractor though. The way I think about somebody who is truly a contractor is that they are their own IT department, and their capabilities in the IT space should be at least on par with whatever the client's IT department enforces for in-house employees.

The above two comments however seem to be arguing from the viewpoint "this is just an individual person and any individual person surely needs babysitting by a big mighty corporate IT department because otherwise they can be expected to do stupid things like losing storage media with important data and not having backups, never doing updates, having their computers full of spyware, intermingling private stuff and work stuff from different clients in such a way that there's data leakage, etc. etc."

If you want to truly treat a contractor as a contractor, you should think about it as your IT needing to interface with their IT in such a way that it makes sense for both parties. And "here, use this laptop" is just frequently a bad solution from the point of view of the contractor's IT.

I also heavily object to the notion that any expectation of privacy goes away on a company laptop.

You can disagree with the expectation of privacy but it’s been held up in court multiple times that personal actions ok a corporate resource are not protected.

Ideologies and realties are different. If you care about personal data, don’t put it on the company. The company however has a huge liability with your personal data. I’ve mentioned else where I have dealt with issues of personal data becoming an issue for the company via blackmail, or in a couple cases, the company was legally required to report child pornography. So yeah, if you don’t want the company to know, don’t put it on their equipment. If you buy dedicated equipment for work, use it for work and work only. If you want to use your machine for Everything, that’s fine, but understand the risks and the lack of an expectation to privacy.

We're agreed that separation of work and private spheres is good practice.

But I'm not sure what country and what legal concept it is that you are referring to when you say "it's been held up in court multiple times that..." I'm based in Germany and have recently undergone GDPR-related training with a lawyer specializing in privacy law. In the training, the lawyer explained court cases that involved regrettable intermingling of work and private data in a company's IT. The result was that the law then started looking at that company's IT as being more akin to a telecommunication provider, with similar legal provisions coming into effect regarding telecommunication privacy.

Also: Anyone who lets their mind jump straight from "privacy" to "porn" is missing a big part of the picture of what privacy is all about. The way I think about it, it's a basic psychological need. Your psyche can be in a "public mode" where it assumes that any and all information flows emanating from you are out there for everyone to see and do with as they please. The result is that you have to put up huge amounts of self control which is psychologically exhausting. Therefore, the psyche seeks private spaces, where you don't need to control yourself as much because you know that nobody is watching.

The fight for privacy in the digital sphere is about ensuring that, just because our psyches are nowadays constantly linked to digital devices, this doesn't result in our psyches having to operate in "public mode" all the time.

It's about establishing clear delineations of who gets to receive what information flows relating to you and how they can potentially use that information against you.

For example: A company does time tracking through Excel sheets, but they also have IT security logs that keep track of people logging into and out of work machines. One day the company decides to run a project: They put the two data sources side by side and identify employees likely to be cheating on their time sheets. They fire the employees. ...this sets in motion a psychological effect in the remaining employees: They realize that they have a very poor understanding of what information the company's IT is collecting, and they don'T know how that information might one day be used against them. So all they can do is assume the worst. That means putting their psyches in "public mode" all the time, assuming the machine knows and sees everything, and the employer will use that information against employees at whatever time and in whatever manner suits them. The psychological damage done by this is precisely what we need to avoid!

And the GDPR will usually actually prohibit such things: The company's register of data processing activities will tie the security logs to the purpose of providing IT security. And it will tie the Excel timesheets to the purpose of time tracking. If you start using the security logs for time tracking purposes, you are using the data cross-purpose and are in violation of the GDPR and risk a hefty fine. This is a model usecase of what the GDPR is actually good for, and it clearly relates to protecting individuals' reasonable expectations of privacy in relation to their company's IT.

Very informative. Thanks.
I still have two lying around. One of them was a 15” dell brick.

I had informed the client that I will be disposing of them when I’m back if they don’t handle it and that any and all third party liability well fall on the direct supervisor if he can’t organize the transfer.

Needlessly to say even me connecting them directly to the courier was not enough.

My guess is that the OP depends on the money otherwise he wouldn’t be asking for help. So either but a cheap laptop and then control it with barrier[1] from your main driver and don’t ask(because whatever you ask they will probably say no). Or let them ship theirs to you, but I’m willing to bet that it be worse than whatever second machine you get.

In the meantime I would suggest you look for a new client because judging from experience there is a lot more pain to come. I didn’t do it in time and ended up paying dearly for my lack of initiative on that front.

[1] https://github.com/debauchee/barrier

I have a dedicated laptop for a client that is in a room of my basement. I remote into it from my personal machine whenever I do work for them. Works very well!
How comfortable would you be if you learned that your cloud provider allowed a contractor in a random overseas country to connect to your production servers from a laptop on which he also read his personal email?

Would you like them to have some controls in place to prevent that?

Would you like that to be enforced consistently and audited?

Would you like them to provide you with a certification that their procedures to ensure that doesn’t happen meet some minimal standard?

Congratulations, you have invented ‘demanding SOC2 compliance from vendors’.

And the upshot of it is that some contractors have to put up with jumping through some hoops.

"either working on screens that are too small (14" really isn't enough to be productive)"

I work primarily from a 13" xps. Given the high-res display + that I can switch desktops easily via i3, it's really a non issue for what I do.

You can also use a dock. For my work laptop, I use the Caldigit TS3+ thunderbolt and it's great.

If you can afford to spend a bit of money on the problem, it's possible to use something like PiKVM or KVM-over-IP to just leave a stack of client laptops or mini-PCs out of the way somewhere and connect to them remotely in a reliable way, so you can reset the machine if the remote desktop software fails.