[tailspin2019]

Aviate Navigate Communicate.

They did all three of those in the space of a few minutes (if you were checking their status page - which you can subscribe to by the way).

[ithkuil]

That rule is great for one single person (a pilot). In corporate incident management we can do better, and not blocking communication because you're overwhelmed with keeping the system up; in fact proper incident management workflows designate different people with different roles and delegates communication duties to a dedicated person if possible.

[tailspin2019]

> That rule is great for one single person (a pilot). In corporate incident management we can do better, and not blocking communication because you're overwhelmed with keeping the system up; in fact proper incident management workflows designate different people with different roles and delegates communication duties to a dedicated person if possible.

I agree with you, but Cloudflare seem to have done exactly what you're describing in this instance?

[ithkuil]

Yes, my comment was about the Aviate Navigate Communicate rule, not about cloudflare's response