[cxr]

> You are not looking at this from user perspective.

They are looking at it that way. Because what you just described would be great for the user. The only problem is that what you described doesn't match how this service actually works. That it should work like but doesn't is the entire basis for Philip-J-Fry's comments. Both comments here make it clear enough what he or she is talking about, so the response admonishing them (to empathize with the users) is odd.