[jjoonathan]

Yeah, B2B is a wild world and this was my first time going for a ride. Ah well. You live you learn.

Speaking of which, last time this came up on HN ilfak cruised into the comments a week later, all "I can not find your nickname in our database," and I didn't see the reply until a year later. Well, the HexRays database had no problem finding my-nickname-at-gmail for the purposes of bugging me to renew, and just in case anyone thinks I'm making this up, here's the order. I also have an email with the download link and serial number -- the ones that didn't work -- and the ghosted support requests spread throughout the following year.

I'm sure this is a Hanlon's Razor thing, I just want to make sure that any naive young hackers considering the possibility of a last-time-buy on a perpetual license understand what they are getting into.

    ************************************************************
    * Your order has been accepted.
    ************************************************************
    
    Please retain this receipt for your records.
    
    This e-mail confirms your order placed with Hex-Rays.
    
    Payment data
    ------------
    
    Beneficiary                           : Hex-Rays
    Address                               : Rue Rennequin Sualem 34
    
                                            BE-4000     Liege
    Website address                       : http://www.hex-rays.com
    General conditions                    : https://www.hex-rays.com/products/ida/t&c.pdf
    
    Order date                            : 15/05/2016 22:40:05
    Order reference                       : deWerd_4732_20160515
    Ogone Payment reference               : 3016168801
    Order description                     : IDA license
    
    Total                                 : 1129.00 USD
    
    Charging method                       : MasterCard XXXXXXXXXXXX----
    Sub-brand                             : UNDEFINED
    
    Status                                : Authorised
    Authorisation code                    : ------

[no_time]

Did you do a bank chargeback? Losing $1k like that is brutal.

[vizzah]

Should have done, of course. Most likely you were suspected to be buying for a warez group release =)