[thaumasiotes]

> Jetbrains makes the subscription model work, but they also do give you a permanent license to older versions after 1 year of subscription

That happened after they announced the switch to a subscription model to overwhelmingly negative feedback.

[ygjb]

You do realize that is a win from a customer service and reputation perspective? Jetbrains listened to their customers, and amended their model. That is the kind of responsiveness I would appreciate in a vendor, especially if it's a vendor that produces tools that I enjoy using or help me make money.

Anyone who has worked on customer facing projects or tools know there is always overwhelmingly negative feedback to billing increases. What is less common is vendors being responsive to that in a way that is actually beneficial to customers. That is doubly the case when you are dealing with high quality, specialty tools that have free or open source competitors that are good enough to get by, but not great (Adobe suite vs various free and open tools, for example).