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by dunco 1653 days ago
They are worse than they used to be, but the bar is so low in the market that they are still among the best. My gripes are entirely with reliability.

I have had many issues with mine (Carbon X1 G6, then G7), all due to bad firmware, which lenovo swapped out the mainboard 5 times trying to fix. They also keep making the keyboard shittier on the X1, but then don't let you choose a good display on a larger model (at least in Aus when I was looking, but I know there is some variability in what is available where and when)

Have a look at frame.work laptops to see if that might suit you. I have never used them, but they look great. The major manufacturers seem to be on a treadmill, pumping out half-finished unreliable garbage to keep up with industry trends.

From the limited surveys etc I could find online, all windows laptops have roughly twice the failure rate of macs. As best I could determine, It seems you have about 1 in 5 chance of major failure from lenovo/dell etc. and about 1/10 chance from apple (from memory, could be 1/10 vs 1/20). Major failure being something that requires the device to be serviced or sent back, not necessarily a show stopping issue.

Get on-site servicing when its offered because it doesn't cost much and there is a good chance you will need to use it.