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by deep-root
1649 days ago
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Am I forgetting anything from the Sonos saga? 2019: Growth problems. Sonos states 92% of their sold products are still in active use. Creates “Recycle Mode” which bricks the device if you upgrade through them, and asks you recycle your now useless speaker. If you don’t upgrade, they discontinue software support anyway. 2020: Backlash problems. Sonos discontinues Recycle Mode device bricking, CEO apologizes. 2021: Global supply problems. Sonos sees canceled orders due to stock shortages, announces they will make future Sonos devices more repairable. I’ve purchased (and sold off in 2020) a half dozen Sonoses (Soni?) but can’t get another as they’ve proven to be so user-hostile by policy and the poorly designed, buggy apps. Good sound, though. |
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