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by JPKab 1654 days ago
As a user of Sagemaker in us-east-1, I deeply fucking resent AWS claiming the service is normal. I have extremely sensitive data, so Sagemaker notebooks and certain studio tools make sense for me. Or DID. After this I'm going back to my previous formula of EC2 and hosting my own GPU boxes.

Sagemaker is not working, I can't get to my work (notebook instance is frozen upon launch, with zero way to stop it or restart it) and Sagemaker Studio is also broken right now.

The length of this outage has blown my mind.

2 comments

You don't use AWS because it has better uptime. If you've been around the block enough times, this story has always rung hollow.

Rather, you use AWS because when it is down, it's down for everybody else as well. (Or at least they can nod their head in sympathy for the transient flakiness everybody experiences.) Then it comes back up and everybody forgets about the outage like it was just background noise. This is what's meant by "nobody ever got fired for buying (IBM|Microsoft)". The point is that when those products failed, you wouldn't get blamed for making that choice; in their time they were the one choice everybody excused even when it was an objectively poor choice.

As for me, I prefer hosting all my own stuff. My e-mail uptime is better than GMail, for example. However, when it is down or mail does bounce, I can't pass the buck.

Looks like they removed some 9s from availability in one day. I wonder if more are considering moving away from cloud.