[nonameiguess]

The thing about this is the best software stack I've ever worked on was for a government system, driving geointelligence ground processing for the NRO. It is still light years ahead of anything I've ever seen in the commercial world, but it's driving automated systems, so there is no UI. Anything I've ever worked on in the IC or DoD that had a UI pretty much universally had a terrible UI, and I agree the root of the problem is the absolute firewall between development teams and end users. Beyond that, though, individual acquisition offices often seem quite hostile to their own users and don't make any attempt to acquire software they'll actually like using.