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by Frost1x
1653 days ago
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Identify or to publicly acknowledge? Chances are technical teams knew about this and noticed it fairly quickly, they've been working on the issue for some time. It probably wasn't until they identified the root cause and had a handful of strategies to mitigate with confidence that they chose to publicly acknowledge the issue to save face. I've broken things before and been aware of it, but didn't acknowledge them until I was confident I could fix them. It allows you to maintain an image of expertise to those outside who care about the broken things but aren't savvy to what or why it's broken. Meanwhile you spent hours, days, weeks addressing the issue and suddenly pull a magic solution out of your hat to look like someone impossible to replace. Sometimes you can break and fix things without anyone even knowing which is very valuable if breaking something had some real risk to you. |
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