[bwestpha]

yes there were. I'm from central europe and we were at least able to get some pages of the console in us-east-1 -but i assume this was more caching related. Even though the console loaded and worked for listing some entries - we weren't able to post a support case nor viewing SQS messages etc.

So i aggree that degraded is not the proper wording - but it's / was not completly vanished. so.... hard to tell what is an common acceptable wording here.

[vladvasiliu]

From France, when I connect to "my personal health dashboard" in eu-west-3, it says several services are having "issues" in us-east-1.

To your point, for support center (which doesn't show a region) it says:

Description

Increased Error Rates

[09:01 AM PST] We are investigating increased error rates for the Support Center console and Support API in the US-EAST-1 Region.

[09:26 AM PST] We can confirm increased error rates for the Support Center console and Support API in the US-EAST-1 Region. We have identified the root cause of the issue and are working towards resolution.