[dgivney]

Hi Concrete

Congratulations on the launch - I just had some thoughts that I wanted to pass on.

I signed up with a disposal email. Once I was logged in, the process seemed very intuitive and straight forward. However my experience was that this is something that really should have been a free calculator accessible on your website and not something that should require the hassle of signup & email verification. In fact, it took longer to register an account than my total session time using the product.

Once I had generated a plan, I clicked on the logo at the top and I was taken back to the public website and had to login again. On login, all my changes had been reset to the default which made me wonder why have an account in the first place?

Your mission sounds noble and I wish you well on its execution. I also liked your name and branding. It's a product I would trust in that regard.

[Concrete]

Really appreciate this feedback. I actually agree with you on the account requirement (I hate making accounts too, and then I went and created an app that requires one; the irony isn't lost on me!). But I'm a bit paranoid about server costs. Once we're certain that scaling this in AWS is going to be as cost effective as we think (and it's looking pretty good), I'll feel more comfortable removing the friction of having folks make accounts. My real expertise is finance, so I'm outsourcing much of the tech stuff, and I'm leaning heavily on my team for their input in these areas.

As for having to log back in immediately after exiting the app (and not saving assumptions)--that's a real pain. I'll have my guys get that fixed ASAP.