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by ssalazar 1660 days ago
> So, what makes a job a "bullshit job"? Well, the defining criteria would be that they only exist to the benefit of their employer. They don't generate any value as far as the stakeholders of an employer is concerned: clients, customers, members, patrons, patients, visitors, other employees, etc.

Lets not forget the most significant stakeholder from many business's perspectives, investors. Many of these "bullshit jobs" enable businesses to operate at the scale required for continual economic growth. Except for very tiny businesses, execs are generally going to be too busy to answer the company phone line or greet guests.

Graeber sees these as inefficiencies, leaning on his experience as an academic lifer, but academia is a very different, if adjacent, market to the capital-driven industrial world. He seems to miss his own point that so many of these jobs are in the service of ever-increasing economic expectations.