Here are a couple
1) Removing ability to run linux on ps3's after they had already been sold to customers.
2) Rootkit on cd's
3) How they handled the geohotz case was not ideal in my opinion.
This was arstechnica's summary of the 'voluntariness' - """It's pointed out that this update is strictly voluntary, although if you don't download the new firmware you won't be able to connect to the PlayStation Network, play any games online, play any games or Blu-ray movies that "require" the new firmware, play any files kept on a media server, or download any future updates. To put it simply, if you don't grab the update, the system will become useless to you as a gaming or media machine."""
Not useless, you can still play games on it and play blu-ray movies. I don't think there are many blu-ray movies that "require" new firmware. Playstation Network is a free bonus service which isn't necessarily unconditionally guaranteed to you based on the purchase price of a PS3.
> "To put it simply, if you don't grab the update, the system will become useless to you as a gaming or media machine."
Not true. I didn't update my PS3 for for over half a year and during that period i encountered no problems playing my existing games or new games, or any of my blu-ray discs.
Most PS3 users do not care about the OtherOS feature. I installed linux on my PS3 and frankly it was quite useless. I'm glad Sony did not keep diverting resources into maintaining that feature for a minority of people at possibly the expense of other features.
I don't understand why people expect Sony to keep supporting legacy features for a small minority of people who purchased one of the first models of the PS3? Updates as well as the PSN are NOT obligated by Sony after you purchase the PS3. Otherwise, 20 years from now, do we all have to right to complain to Sony that their system has stopped being updated? No. That would be absurd.
If you want their free software updates and free online features, then you would obviously have to accept the separate terms for those features. If not, your PS3 is still perfectly as functional as the day you bought it.
I was specifically referring to their installation of rootkits on consumer PCs through the Sony BMG CD channel. Also, their attitude about it. From Wikipedia:
> Thomas Hesse, Sony BMG's Global Digital Business President, told reporter Neda Ulaby, "Most people, I think, don't even know what a rootkit is, so why should they care about it?"
The rootkit debacle was six years ago, and was perpetrated by a business unit that is effectively siloed from the one that manufactures consumer electronics.
I'm not saying your apparently indefinite boycott is unjustified; what happened under the Sony name in 2005 happened on the same watch that everything else in all its myriad corporate structures happens. What I am saying is that corporately, Sony is a complex beast, and one business unit's missteps are not necessarily representative of another.
I think the heart of the problem is that Sony is a complex beast and there is no real control over who does what is which business unit.
This is recipe for corporate debacle in itself, and the bigger the company gets the more morally chalenged people try to climb the ladders, and the more a corporate culture of not screwing the consumer becomes important.
A lack of unified values in the business units
should in itself justify a "don't trust, avoid if alternatives are viable" attitude.
Now Sony headphones for ex. are really good quality, but you don't need to trust their privacy policies to use them.
Yeah, but it's easier to just hate the whole thing. Similar to McDonalds- the Ronald McDonald Charity is associated with the fast-food giant, so obviously it is deserving of our disgust. [/mockery]
If Sony's not accountable for defects in products shipped under their brand name, then why do they bother to maintain a single global brand? Gee, it's almost like they want the benefits of a unified corporate identity without the drawbacks.
Sony is a complex beast, and one business unit's missteps are not necessarily representative of another.
Then they should be broken up, with the respective divisions required to maintain their own corporate identities, balance sheets, and whatever goodwill may be left.
Bottom line, the CDs said "Sony", and no amount of spin is going to deflect blame from where it belongs: Sony.