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by geoduck14 1657 days ago
>Nobody should have to justify why they don't want to wear a mask, the same way nobody should have to justify why they do.

Consider you are doing UX design. You wrote some software that helps your customer, but they won't use it. Why won't they use it? How can you improve it? What alternatives can you implement to keep the benefits that you are trying to give to your customers while also making the product "acceptable"?

Short questions like "why won't you use masks?" Can come off as antagonistic (e.g. shame on you! Just use the Fing mask), but they may also be inquisitive (e.g. what concerns do YOU have with masks). This being HN, I prefer to assume the intent is the latter.

1 comments

You are correct, of course. And if the parent I replied to was simply being inquisitive, I apologize for my tone. But in the current climate, it's hard for me to read it that way without it being specifically pointed out.