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by dirkdeman
5405 days ago
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I think you're asking yourself the wrong question. You should be asking yourself 'what tools do I need RIGHT NOW' instead of 'what tools exist out there'. If you're still in the process of developing a B2C Web app, I wouldn't worry about these services until you actually need them. Finish your product first. That should be your focus right now. |
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I am hoping to launch by the end of the year, so I have some time, but I want to have some idea of what I should be thinking about so that I have one less thing to distract me from my users (assuming I can get them).
My real concern is CRM, but I am having trouble wrapping my mind around where various CRM solutions end and Email marketing/social marketing/helpdesk/feedback solutions begin. All I know is that I will need a database of my users and the ability to keep them informed via email once I launch, but I don't know what I don't know.