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by spaceflunky 1657 days ago
So I work for a FAANG company and I worked on a tech partnership with Disney. To Disney's credit, they are INCREDIBLY understanding about the need for all families to have a good day at the park. They spend a lot of money on R&D for finding ways to track how many rides people have been on and what is the appropriate amount of time in between rides, etc etc.

One the technologies they were developing was to have a system monitor everyone's experiences and if they found someone who's experience metrics were too low they could send a cast member out to find the family and give them a skip the line pass or meal voucher. They also knew what was the most common hour for kids to have meltdowns and strategically send out juice/snack vendor carts out around that time. This is what just what they shared with us, so god knows what else they know.

IIRC they said 6 rides was the ideal number for a family to say they got their money's worth.