[GycDH6mb]

If you don't mind my asking, what could be improved? I work in engineering but would like to send the feedback over to our customer support team.

Unfortunately, a large portion of HelloSign's customer support team was affected by a reduction in force earlier this year, because Dropbox didn't want to pay salaries for support staff in high cost of labor areas, like San Francisco.

[burnte]

I'd be THRILLED to tell you. Shoot me an emal at [e-mail] and I'll tell you everything. I love the product, been a fan of Dropbox for ages, and if I can help you help someone else improve the experience, maybe Docusign can get real competition.