[cfjgvjh]

I get what you're saying, but since Discord is often used for technical/community support, it probably is a low-friction way for people new to the homeserver stuff to get help and learn more. I know many of my normie friends would never use IRC, even if it was E2E encrypted and kept no logs.

[pmontra]

My experience with Discord is that I hate to search for past content on it. I had to do it a couple of times because Google / Stackoverflow didn't return anything but burying the solution to a problem in a chat doesn't look good. IRC had the same problem. For some reason Slack is a bit better at it, maybe because I only use Slack for customers' projects so I know what to expect.

[cfjgvjh]

Discord search is a terrible piece of shit, I agree. The real value is the realtime support offered. It should never be a knowledge storage, that's a job for a wiki.