[aroman]

That does nothing to verify authenticity within iMessage itself, creating the opportunity for abuse and impersonation I outlined in my other comment in this thread. A simple solution to this problem would be a "verified" indicator for users to know that the iMessage did in fact originate from Apple, without them having to first know that such a support document exists.

[natch]

Some of these scam messages, being tailored to individuals and not necessarily sent in bulk, do in fact come from technically valid Apple IDs that have been created for the purpose by the scammer. So they would show your little verified indicator just fine, so it doesn’t help.

And they did post the solution in the document. It’s an out of band verification. Pretty tried and true solution.