[Lhiw]

Off the shelf software isn't an instant win. You're signing up for lock-in, a set way of doing something, a boundary you can NEVER cross, and domain and language you will never be able to change. This language will leak into your software and may not be a good fit for the end user you're trying to serve.

That's a lot of trade offs to avoid maintaining the subset of features you need from said software in house, being able to leverage internal knowledge, being able to streamline all your environments and tooling to suit your needs instead of catering to the needs of said software.

This isn't an argument one way or another, it's just pointing out that there are trade offs you need to make consciously or otherwise.

In your position I would be extremely concerned about pushing off the shelf software onto Devs that either lack the clout to be comfortable pushing back or lack the communication skills to clearly articulate all the trade offs really taking place.

It's very easy for a boss figure to push through requirements with off the cuff pointed questions. The reports often need to push back with orders of magnitude more research and thoughtfulness than went into the question or suggestion.