[selykg]

I did offer feedback whenever it came up, but it was just to whomever I was talking to via support. They acknowledged the feedback but they kept repeating the same problems over and over so it was clear it wasn't going to improve in the immediate term. Some of it was simple, like, "please just use the right snippet, or if you need separate snippets for this, make separate snippets" and some was obviously more complex, like "if you are going to say something, like that you'll refund me, you should stick to what you said, rather than back out of it and not stick to your word."