[mmacvicarprett]

It means the leadership is willing to accept responsibility, not just accepting negative feedback but also working with others to correct the behaviors. In this case I would say it would involve admitting a violation happened and to say what will be done differently in the future.

I can see how this can be extremely complicated, depending on the type of CoC violation people tend to be extremists, forget about being constructive (to assume good intentions) and immediately grab the pitchforks.