[kinard]

I run a SaaS service and noticed we did a couple of these 'dark patterns', but not intentionally!

I've now added to our short term roadmap changes that will resolve these problems.

1. Emailing account holders a couple of days before billing to give them an opportunity to cancel.

2. Emailing account holders whenever a change to their account occurs which would affect billing.

This wasn't us being 'dark' more 'lazy', but thanks for highlighting!

[indus]

:clap: :clap:

Lovely. Most of the time it is software complexity that goes into the way or prioritization of features.

Hope your sales team do not start hating you for some of these changes ;-)