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by lifeisstillgood 1677 days ago
Off topic, but I love the suggestion in "tone of voice" on how to test if a sentence is written in passive or active voice. Just add ... by monkeys to the end of the sentence. If sentence still makes sense, its passive, so rewrite it

e.g.

A decision has been made to close your account …by monkeys

vs

We decided to close your account ... by monkeys