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I run some websites that consult the public on new construction developments over a few weeks. We use Power Automate to route comments and bookings from a form into email, notifications, MS Teams, calendars and spreadsheets. It avoids needing a formal platform that users have to learn and needs to be customised. Plugging into existing communication channels (like email and chat) makes people more likely to use the service. And that is much easier with PowerAutomate than using Microsoft APIs. It is easy to add one more channels (like SMS) without lots of work. You can also tie things into a particular MS Teams site which makes authentication/security/privacy easier to deal with. I can send notifications and data to the MS Team and let someone else worry about who should have access. And at the end the Team can be deleted and the data scrubbed alongside it.