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by sreitshamer 1677 days ago
A “you’re about to be charged” email would be friendlier and give the customer a feeling of more control. That’s what we do. (We of course will also refund the charge if you email us after it happens.)
2 comments

I love that idea. Can you imagine we had a standard around this? For example: Monthly payments - notification could go out >24 hours before the transaction will occur.
They sent those too FWIW, I had just ignored them.