[elmerfud]

Yes I specifically called that line. They informed me that they had no ability to see driver canceled rides. They could only see the same rides I have in my history. They were sympathetic and took my complaint but ultimately it ended up nowhere. The same Uber support black hole of nothingness. No response, no follow-up nothing.

Pretty much this driver exploit can be executed with impunity and Uber does not care and there is no way for customers to report it.