[dandelany]

You know when & where it happened, and have a rough make/model/color of the car and maybe some description of the driver - surely people regularly report crimes based on less than that? I'm not sure why this wouldn't be enough for a police report, at least to have some paper record of it to wave in Uber's face.

Sorry to hear this happened to you, sounds a bit scary and traumatic. Good luck.

[elmerfud]

I think in the USA I would have better luck doing that. I'm on vacation in the Dominican Republic. There's a lot of sympathy but without information they said they can't take any action.

The fact that Uber hides driver canceled rides but not customer cancelled rides allows for this possibly to even happen. You would think they would want to address this quietly. If it's happened to me, then it will happen to someone with a million Twitter followers and it will blowup in their face.

[GauntletWizard]

Uber is aware of this. They have taken explicit steps to protect their drivers "privacy" against police requests for data, even given investigation #s and warrants . I don't really understand what their motivation is, but my experience in the brief period I worked there is that they're lead by scummy people. They do not take reports of crimes seriously.