[wil421]

There was a class action lawsuit against LA Fitness about sending letters to cancel. I guess they finally allowed it to be done in person but had you jump through hoops to find a manager. They “lost” my letter a couple times until I sent it certified.

[toomuchtodo]

There's a business to be had in generating and mailing those letters certified for someone. For $10, you can have it printed and mailed by Lob certified and still have a few bucks margin, without the customer having to leave their home. They’d then have the certified tracking number to demonstrate it was delivered.

This should absolutely not be necessary, but is a shim until a regulator kicks gyms in the shorts over their predatory practices.

[mcronce]

FWIW, https://www.mailaletter.com can do certified w/ return receipt, and there's also a service called Trim (https://www.asktrim.com) that can do cancellations for you. In my experience, some companies have explicit policy to not accept cancellation requests on your behalf from Trim, but it works for many.

[toomuchtodo]

I have been looking for something like mail a letter forever, thanks for sharing it.