[Nextgrid]

This makes sense if the contract indeed has a minimum commitment that hasn't been reached.

But if the contract has no minimum term (or it has since passed) and you've made a reasonable effort to attempt to cancel with no success, it'll now be on them to recover the money through legal means which would require them to explain to the court why your cancellation attempt was ignored, demonstrating their bad faith in the process. That's not something they want to do.

[hnarn]

The point of my comment was "this is not good general advice". The point of your comment seems to be "it can be good advice in some cases", which makes no sense to me. Obviously it can be good advice in that exact case where it makes sense, but it's not good general advice.

[Nextgrid]

I'd argue it's good enough general advice and would apply to most online subscriptions as they typically have no minimum commitment. The ones with a minimum commitment would be the outliers and would require special treatment.