Hacker News new | ask | show | jobs
by emdowling 1682 days ago
Having dealt with The Guardian and others like them to cancel, I say "I will not explain why I wish to cancel nor will I reconsider my decision. Please cancel my account. My account number is x, my email is y and my address is z."

I usually have to repeat it 3-4 times before they finally give in and do it.

2 comments

Very prisoner-of-war-esque. I might try that if I ever get into such a subscription trap. I am just not sure if I could maintain my composure enough to keep saying "please".
In the past when I've had to deal with a retention person and they ask why I'm leaving, I usually just say personal reasons. I've had pretty good luck with that.
In the good old days of paper delivery I used, "I'm moving to Zimbabwe." They never had a checkbox for Zimbabwe and the call ended there. Now, I guess they'll just pitch the online edition.

Maybe I'll try, "I'm about to winter over in Antarctica and won't have the internet bandwidth for your paper. Do you guys deliver there?"

Tough luck, they've got decent semi-decent bandwidth down there these days.

Perhaps Mars?

There are several different stations down there, by different countries. I wouldn't assume they all have good connection.