Hacker News new | ask | show | jobs
by tristanperry 1679 days ago
Good. The more exposure this tactic gets, the better.

I remember trying to cancel my The Times (of London) subscription a few years ago. It was a terrible experience - having to ensure a pushy sales call for 20 minutes, where the call handler kept ignoring my requests to cancel as they kept reading a hard sell script.

The sooner this practice ends, the better.