[HeyZuess]

> Please stop putting a Major or Lt Col. (despite their devotion, exceptional attitude, and culture) in charge of ICAM, Zero Trust or Cloud for 1 to 4 million users when they have no previous experience in that field—we are setting up critical infrastructure to fail. We would not put a pilot in the cockpit without extensive flight training; why would we expect someone with no IT experience to be close to successful?

This is very interesting. It is the 2 sides of the same coin. I have seem many IT projects deteriorate into a convoluted technical mess which solves none of the organizations or stakeholder requirements. However I have also seen top down management from business people destroy projects by their lack of knowledge, and understanding of IT.

IT does not live in a bubble, it has a purpose and those whom manage it should also understand its attributes.