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by webmaven 1680 days ago
> Now maybe I'll get some backlash for this, but I can't square this attitude I hear again and again:

> > Hyper-growth at any cost was out of the question, because it incentivizes profit over purpose and extractive practices toward users.

> If you believe, in your heart of hearts, that growth and profitability come _only at the expense of your customers_, then the chance of creating a successful enterprise is zero percent.

No backlash, but you're conflating users and customers.

Consider the entire adtech industry. It definitely treats data about users as a resource to extract refine and sell, and their (paying) customers are the advertisers.