[Johnny555]

But only if you have access to a free lawyer, because the most likely outcome is that they'll make the same claim they already made -- that the letter was meant to be sent to customers that had outstanding billing issues. And I don't think it's illegal for the company to promise debt forgiveness to customers that re-join.

He said letters like the one Schklair received are sent to numerous former customers who may have billing issues. The letters are intended to help indebted people find their way back into the financial light, he said.