[pbhjpbhj]

>The best salespeople always listen much more than they talk //

Hmm, I don't know. I think such salespeople may be the ones favoured by the crowd here. Though not exclusively, others have mentioned those that attempt to educate you as being better (IMO that means they're talking more, answering your questions).

I'm not prepared to accept thought that being more likeable translates to better sales figures in general without some hard evidence.

Do companies turn down the best financial offer because the salesperson is a pillock? Can't see it happening much unfortunately.