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by offtotheraces 1681 days ago
Until last year it took 11 taps to cancel through iOS. Bet it’s a whole lot less if you try to cancel HBO from their website.
5 comments

When I say cancel in one tap, what I mean is I have a list of every subscription I am holding, and I pick that one and it goes.

I do not want any kind of retention, I do not want to be messaged in any way, just stop renewal. I do not want to call in, live chat, give a reason, etc.

So sort of a one-click buy experience, only for cancelling a subscription.

I think that would be great, except many companies care more about holding on to users than the user itself.

But i think it's a great idea, it could even be listed as a feature/badge when signing up.

[X] Easy one-click cancellation.

The App Store provides just that
This is a very odd comparison. You’re comparing a past workflow for one service against an existing workflow for an entirely separate service, but only speculating on whether it is actually less.

It’s currently 6 taps to cancel a single subscription in Apple and 2 taps extra for each service you want to cancel right after. I love knowing that I don’t have to figure out what magical incantation I have to do to cancel any/every service I sign up for.

It’s an infinite number of taps to cancel nytimes though. I guess Apple subscription is an equalizer, they all become somewhat horrible.
Last I checked, it's also incredibly difficult to cancel an Apple subscription if you've switched away from the ecosystem and all you have on hand is Linux and Android.
I value the thought I have to put into figuring out what to click more than I do the actual effort of clicking.

Also, those numbers aren't as great if you count typing a url in your tap count.